Shipping policy


1. Order Processing
Orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Times
We operate using a drop shipping model, and orders ship directly from our suppliers.
Estimated delivery times:

  • United States: 7–15 business days

  • International: 10–20 business days
    Delivery times may vary due to customs, weather, or supplier delays.

3. Shipping Costs
Shipping costs are calculated automatically at checkout.
Some products may offer free shipping, as indicated on the product page.

4. Order Tracking
Once your order is shipped, you will receive an email with your tracking number.
Tracking information may take 2–5 days to update.

5. Shipping Address
We do not have a physical location for customer pickups.
We use a commercial virtual address for administrative purposes:
Virtual Business Address:
Orders are not shipped or returned to this address.

6. Lost or Delayed Packages
We are not responsible for:

  • Incorrect address provided by the customer

  • Delays caused by the shipping carrier

  • Packages marked as “delivered”

If an issue arises, contact us and we will assist you as best as possible.

7. Shipping Returns
Due to our drop shipping model, some suppliers do not accept physical returns.
Please contact us before returning any item so we can provide instructions:
 Email: support@medjishia.com